We have been Repeated flyer consumers for more than 30 many years, and one of the attractions for us to carry on with the services are definitely the perks you supply to us and The nice service we have normally had in a great number of excursions with AA. On Jan 29 2015, I identified as AA en Español to produce preparations and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A good lady Ana Maria helped me with each of the paper work And that i did buy all the extra expenditures with my City Charge card foe my partner and myself and Ana Maria told me which i will acquire confirmation on my e mail, and gave me above the phone our two locator records. Effectively, now Once i named yet again since we did not get the knowledge on my e mail, we have been knowledgeable to our surprise that only my partner experienced reservation and there was nothing on report for myself!
The whole crew staff was pleasant , but this man went past the roles expectations and should be praised and acknowledged. I’m also delighted we have a snack yet again.
I've normally utilised continental airways and experienced transformed to American but after this incident I don’t think unwell ever fly along with you guys any more a cockaroach over a airplain im sure Every person on facebook would want to no about this even the information extremely discustin and terrible I thought airplains were being pest contal free of charge.
We are quite annoyed trying to learn about our gain miles. Account numbers BBB88568 and 18NH898. We were being scheduled to fly to India March 2012 and all flights to India were canceled. We have to know our miles standing and if any miles are actually canceled we'd like them reinstated.
We're so incredible upset with this sort of mis-treatment method and lousy administration by American Airlines and won't ever fly you once again.
my flight 5151 out of savannah to charlotte 405pm was delayed for four 1/2 hours which has a flat tire no tire in the savannah airport to fix it so we needed to look ahead to the subsequent combat from charlotte to provide the tire to us and after that we experienced to wait once more for one more flight to provide the Device to fix the tire . we were being advised to generate our on reservation For brand new tickets and nonetheless after we called in there was no facts of a hold off my annoyance amount is overwhelmed, laura a AA staff made an effort to help and received incredibly stress since she experienced a tough time setting me and my family members with each other I used to be explained to to have a seat and he or she would try out afterwards following helping other consumer at that time I felt like I did not make a difference just after emotion which i wasn't crucial I ask for two meal ticket so we could take in because if flight was not delayed I might have be residence for supper at 7pm in Cleveland ohio I have never taken this airline ahead of remember to enable it to be proper and exchange two round vacation ticket
my edge no. is 37wrt16. i took flight no. 2910 from montgomery al on dec 24, arrived in colorado springs a similar day. I've paid out to get a roundtrip fare. i am scheduled to leave on dec 31. my question to you is could you you should help me to return before. This is certainly why. the evening i arrived in colorado springs, i needed to be taken on the unexpected emergency space. i could not breathe appropriately. i have a fundamental lung ailment, which is inoperable. i frequented my dr. prior to i arrived for your Verify-up, instructed him the place i was heading for the holidays.
Upon arrival in Panama with flight AA959 one of many two luggages, a Roncato luggage, ( shots hooked up ) value €189 arrived broken. I immediately went to the suitable office In the airport, exactly where the sole comment was they handed me a « checking Article Damage observe », which I enclose herewith. I invested the following day buying a whole new baggage and seeking to get in contact using your offices by means of the phone quantities indicated within the said document devoid of, on the other hand, getting any reply – the cell phone isn't answered and the road goes blank right after various minutes of ready, it does not matter which quantity I dial. I Therefore progress my vacation and on my arrival in Miami airport for my return excursion (flight AA2198 on March 24) I all over again attempt to Call your Workplace with the airport, but the one advice they could give me was to challenge a complaint via your site, which I am now carrying out. In addition to the above mentioned, I do have Yet another – and probably extra really serious – criticism. At time of my reservation I paid out an additional $88 ($44 Each and every) for additional comfort seats. To my shock, the seats turned out being the conventional – no added – seats.
However due to weather conditions I had been not able to get out of the tri towns punctually this previous 7 days. However I am very frustrated with American Airlines client service.
If I'm able to do that, why can’t do this? Here’s a suggestion. For the reason that agents can't see USAIR, Why don't you give them use of the internet so they can see out there USAIR flights? There have been several USAIR flights that could have taken care of not less than fifty percent on the those who necessary to flights.
hardly ever at any time acquired these weak service and a firm that just doesn’t treatment about there spending shoppers
I purchased an airline ticket by expedia for vacation in March 2016. the information been given with my purchase indicated that I ought to Call the airline for seat assignment. These days, I contacted the airline, excellent consumer service . On the other hand, I had been knowledgeable that because I didn't procured my ticket straight from your airline, there might be a cost for me to get a seat.
Hello，I desired to check with questions on deliver a cat within the U.S. to China, so I identified as your Chinese service. The woman called Annie picked my mobile phone. I requested my concern and she explained †there is not any way†I stated try this out somebody told me it can be done. She mentioned †They may be lying†she didn't give me any explanation. I made a decision to contact all over again, An additional female answered my call.
Reading the posting in Yahoo! about a AA rep producing “deaf and dumb†on their luggage is impolite and they should have greater than a pretend apology. you simply lost a purchaser.